е способността да се проследи продукт, материал или дейност през тяхната история. Тя свързва даден артикул с информация за това откъде е дошъл, какво се е случило с него и къде е отишъл.
Компаниите използват проследимост за проверки на качеството, изтегляне на продукти, гаранционна дейност и записи за съответствие. Тя може да помогне за идентифициране на засегнатите артикули, без да се третира всеки продукт като проблемен. Въпреки това, липсващите подробности за партидите или незаписаните движения могат да прекъснат информационната верига.
Една ERP система може да свърже разписки от доставчици, партиди, серийни номера, производствени записи и доставки до клиенти. Тя може също така да свърже инспекциите и сервизната история със съответните артикули. Това помага на екипите да разследват проблеми и да намерят записите, необходими за реагиране.
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