is the ability to follow a product, material or activity through its history. It connects an item with information about where it came from, what happened to it and where it went.
Companies use traceability for quality checks, recalls, warranty work and compliance records. It can help identify affected items without treating every product as a problem. However, missing batch details or unrecorded movements can break the chain of information.
An ERP system can link supplier receipts, batches, serial numbers, production records and customer deliveries. It can also connect inspections and service history to the relevant items. This helps teams investigate issues and find the records needed to respond.
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