SIX SalesFlow®

From customer order to fulfillment, delivery, invoicing and repeat business—connected.

SIX SalesFlow connects customer orders, stock availability, production or purchasing, picking, delivery, invoicing, payment status and follow-up in one complete sales process. Give sales, warehouse, operations, logistics and finance teams the same current information from the first customer commitment to repeat business.

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Every customer order. One connected path to revenue.

Your teams should not have to manage pricing, stock availability, customer orders, production requirements, deliveries and invoices across separate systems. SIX SalesFlow connects sales, purchasing, warehouse, manufacturing, logistics and finance in one controlled process, giving everyone a current view of what was ordered, what can be supplied, what has been delivered and what remains to be invoiced or paid.

Turn every customer commitment into controlled fulfillment

From order confirmation to final invoicing, every responsible team works with the same current information. Confirm prices and quantities, check availability, reserve inventory, trigger purchasing or production, prepare picking and delivery, and create the correct invoice from the completed transaction.

SIX SalesFlow helps reduce order errors, delayed deliveries and manual handovers between departments. Sales teams can follow each order through fulfillment, delivery, invoicing and payment status while preserving the complete customer and transaction history for service, reporting and repeat business.

One complete and traceable customer order

Keep customer details, products, prices, discounts, quantities, delivery terms, documents and approvals together. Give sales and operations teams a reliable order record from initial confirmation through delivery, invoicing and final settlement.

Promise only what can be delivered

Check physical, available, reserved and expected inventory before confirming delivery. When products are unavailable, connect the requirement with purchasing or manufacturing and give the customer a more realistic fulfillment date.

Fulfill and deliver with accuracy

Turn confirmed orders into reservations, picklists, packing and delivery records. Track partial deliveries, remaining quantities and order status while keeping sales, warehouse and logistics teams aligned throughout fulfillment.

Turn every delivery into revenue

Create invoices from confirmed deliveries, monitor payment status and preserve returns, credits and transaction history. Give management clear sales results while helping teams continue from completed orders into service, follow-up and repeat business.

How it works

SIX SalesFlow connects the complete sales process, from a qualified opportunity to payment and repeat business. Customer and lead information moves directly from CustomerFlow into deal tracking, proposal generation, quotations, estimates, contracts, and sales orders without entering the same data again. Each opportunity keeps its activities, documents, responsibilities, prices, approvals, expected value, and next steps connected, giving sales teams a clear view of every deal. Once an offer is accepted, StockFlow confirms availability and reserves goods, PurchaseFlow triggers replenishment when required, and ManufacturingFlow plans products that must be made. Delivery information continues into invoicing, payment monitoring, and financial reporting in FinanceFlow, while ServiceFlow maintains the relationship through installation, support, maintenance, and after-sales activities. Every document and transaction remains connected to its predecessor and successor, providing salespeople with one reliable view from the first opportunity to delivery, revenue, and the next customer order.

From customer order to lasting business

Connect every stage of the sales process, from order confirmation and availability checks to fulfillment, delivery, invoicing and follow-up. SIX SalesFlow keeps sales, purchasing, manufacturing, warehouse, logistics and finance teams working from the same reliable order information.

Control the complete order-to-cash process with SIX SalesFlow

SIX SalesFlow keeps every sales stage connected. Confirm customer requirements, check stock availability, trigger purchasing or production, coordinate picking and delivery, create invoices and monitor payment status in one structured process.

Because each activity remains linked to the original customer order, teams can reduce repeated data entry, prevent costly handover errors and follow every commitment through to completion. The complete sales history also supports service, reporting, future orders and stronger long-term customer relationships.

One sales flow. Three connected stages.

From the confirmed customer requirement to fulfillment, invoicing and follow-up, SIX SalesFlow keeps orders, products, responsible salespeople, stock, production, deliveries and financial results connected. Explore the three stages that help your organization control commitments, coordinate fulfillment and turn completed orders into revenue and repeat business.

Capture Complete Customer Requirements

Record the customer, products, quantities, prices, delivery address, requested date, payment terms and other order conditions in one structured sales order. Give every responsible team a clear understanding of what has been promised.

Check Availability Before Confirming Delivery

Compare the requested quantities with available, reserved and expected stock. When products are unavailable, identify whether they must be purchased, manufactured or transferred before confirming a realistic delivery date.

Control Prices, Discounts and Approvals

Apply agreed price lists, customer-specific conditions, taxes and approved discounts. Route exceptions through the correct approval process before the order becomes a binding operational commitment.

Assign and Track Sales Responsibility

Connect every quotation and order with the responsible salesperson, sales team or business unit. Follow order value, discounts, completed sales and customer activity so managers can understand individual and team performance within the actual sales process.

Reserve the Required Products

Allocate available inventory to the confirmed customer order and prevent the same quantity from being promised elsewhere. Give sales and warehouse teams a current view of what is reserved, missing or ready for fulfillment.

Trigger Purchasing or Manufacturing

Create the required purchasing or production demand when stock is insufficient. Keep the customer order connected with procurement and manufacturing so salespeople can follow progress and communicate realistic delivery information.

Coordinate Picking and Packing

Turn confirmed order quantities into controlled warehouse picklists. Guide employees to the correct products and storage locations, confirm picked quantities and prepare the order for accurate packing and dispatch.

Track Delivery to Completion

Connect packed goods with shipment details, delivery documents and order status. Give sales, warehouse, logistics and customer service teams the same view of what has shipped, what remains open and what has been delivered.

Create Accurate Customer Invoices

Convert delivered products and completed order quantities into invoices without entering the same information again. Preserve the connection between the sales order, delivery, prices, taxes, payment terms and final financial transaction.

Monitor Payment Status

Track invoice due dates, open balances and recorded payments from the original sales process. Help sales and finance teams identify overdue amounts and coordinate customer follow-up using the same current information.

Preserve the Complete Sales History

Keep quotations, orders, responsible salespeople, deliveries, invoices, payments and related documents connected to the customer record. Give authorized teams the full context when handling questions, service requests or future orders.

Measure Results and Build Repeat Business

Compare sales values, order volumes, customer activity and salesperson performance across products, periods and teams. Use completed transaction history to identify important customers, improve sales planning and support consistent repeat business.

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Industries

SIX SalesFlow supports businesses across virtually every industry by connecting opportunities, proposals, quotations, contracts, sales orders, deliveries, invoices, and payments in one controlled sales process. It adapts to direct sales, wholesale, retail, project-based selling, recurring contracts, complex product configurations, and multi-location sales organizations. By working directly with CustomerFlow, StockFlow, PurchaseFlow, ManufacturingFlow, ServiceFlow, ProjectFlow, and FinanceFlow, SalesFlow gives sales teams immediate visibility into customer history, product availability, pricing, production requirements, delivery status, service activity, and outstanding payments. This helps businesses respond faster, produce accurate offers, protect margins, forecast revenue, and maintain one continuous customer journey from the first opportunity to repeat business.

SalesFlow Industries Section

And many more industries, including food and beverage, agriculture, furniture manufacturing, energy, utilities, printing, packaging, hospitality, education, and organizations managing complex sales processes across multiple products, channels, locations, or legal entities.

Industries We Serve

Manufacturing & Industrial Production

Wholesale Distribution & B2B Trading

Retail, E-Commerce & Consumer Goods

Professional & Consulting Services

Automotive, Machinery & Equipment

Healthcare, Medical Devices & Pharma

Construction, Engineering & Real Estate

Logistics, Transport & Supply Chain

Financial, Insurance & Business Services

Field Services & Technical Maintenance

Resources

From Customer Order to Revenue and Repeat Business

Learn how a connected sales process turns customer requirements into confirmed orders, coordinated fulfillment, accurate deliveries, invoices and lasting relationships. Discover how SIX SalesFlow connects salespeople, stock, purchasing, manufacturing, logistics and finance while making order progress, salesperson performance, revenue and payment status clearly visible.

Frequently Asked Questions

Solutions SalesFlow Frequently Asked Questions

  • What is SIX SalesFlow?

    SIX SalesFlow is the sales part of SIX ERP. It connects customer orders, stock availability, production or purchasing, picking, delivery, invoicing, payment status and follow-up in one complete sales process. Sales, warehouse, operations, logistics and finance teams work with the same current information from the first customer commitment to repeat business.

  • What is the difference between CustomerFlow and SalesFlow?

    SIX CustomerFlow manages leads, contacts, communication, opportunities, and customer relationships. SIX SalesFlow manages the commercial process after a customer shows interest, including proposals, quotations, sales orders, fulfilment, delivery, invoicing, and payment status. Both flows share the same customer information.

  • Can SIX SalesFlow create professional proposals and quotations?

    Yes. Sales teams can create proposals, estimates, and quotations using current customer, product, price, tax, and delivery information. Documents remain connected to the opportunity and customer record, so employees can always find the latest version.

  • Can an accepted quotation become a sales order?

    Yes. An approved quotation or estimate can be converted into a sales order without entering the same information again. Customer details, products, quantities, prices, discounts, taxes, and terms continue into the order.

  • Can SalesFlow manage different prices for different customers?

    Yes. SIX SalesFlow can apply standard price lists, customer-specific prices, contract conditions, quantity-based prices, and approved discounts. This helps salespeople use the correct price when preparing an offer or order.

  • Can managers approve discounts and special sales conditions?

    Yes. Companies can create approval rules for discounts, prices, quantities, payment terms, and other exceptions. The responsible manager can review the request before the company makes a binding commitment.

  • Does SalesFlow show stock before a salesperson confirms an order?

    Yes. When connected with SIX StockFlow, salespeople can see physical stock, available stock, reserved quantities, and expected receipts. This helps them promise realistic quantities and delivery dates instead of relying on an outdated stock figure.

  • Can SalesFlow reserve products for a customer order?

    Yes. Available products can be reserved against a confirmed sales order. The reserved quantity is then visible to sales and warehouse teams and cannot be promised to another customer without an authorized change.

  • Does SalesFlow support partial deliveries and backorders?

    Yes. SalesFlow can show what was ordered, reserved, picked, delivered, invoiced, or still outstanding. If only part of an order can be delivered, the remaining quantity stays visible for later fulfilment.

  • Can SalesFlow create purchasing demand for missing products?

    Yes. When an ordered product is unavailable, SalesFlow can connect the requirement with SIX PurchaseFlow. Purchasing employees can then source the missing goods while the sales team follows the expected receipt and customer delivery date.

  • Can a sales order create a manufacturing requirement?

    Yes. Products that must be manufactured can continue into SIX ManufacturingFlow. The customer order stays connected to production planning, required materials, work progress, finished goods, and final delivery.

  • How does SalesFlow connect with warehouse picking and packing?

    A confirmed sales order can create reservations and warehouse picklists in SIX StockFlow. Warehouse employees can pick the required products, confirm quantities, prepare packages, and record dispatch without manually rebuilding the order.

  • Can SalesFlow manage several warehouses or delivery locations?

    Yes. SalesFlow can work with inventory held across multiple warehouses and locations. Teams can identify where products are available, arrange transfers when necessary, and select the appropriate fulfilment location.

  • Can invoices be created directly from sales orders or deliveries?

    Yes. Invoice information can be created from the connected order and confirmed delivery. Prices, taxes, quantities, payment terms, and customer information continue into the invoice, reducing repeated entry and billing errors.

  • Can salespeople see whether a customer has paid?

    Yes. When connected with SIX FinanceFlow, authorized salespeople can see invoice status, due dates, open balances, and recorded payments. This helps sales and finance teams coordinate customer follow-up.

  • Does SalesFlow support returns and credit notes?

    Yes. Returns can be connected to the original customer, sales order, delivery, and invoice. This preserves the history of returned quantities, reasons, stock movements, refunds, replacements, and credit documents.

  • Can SalesFlow manage repeat and recurring customer orders?

    Yes. Previous quotations, products, prices, deliveries, and invoices remain connected to the customer. Salespeople can use this history to prepare repeat orders, manage recurring requirements, and identify follow-up opportunities.

  • Does SalesFlow support sales forecasting?

    Yes. Management can review active opportunities, expected values, likely closing dates, confirmed orders, completed sales, and salesperson performance. Forecast quality depends on employees keeping opportunity stages and expected dates current.

  • Can SalesFlow calculate salesperson performance or commissions?

    SalesFlow can connect opportunities, quotations, orders, discounts, revenue, and completed transactions with the responsible salesperson or team. These records can support performance reports and company-specific commission calculations.

  • Can customers have different delivery and billing addresses?

    Yes. A customer can have separate billing, delivery, branch, project, or site addresses. The correct address can be selected for each order, shipment, and invoice.

  • Can documents and communication be stored with the sales order?

    Yes. Proposals, contracts, specifications, customer messages, approvals, delivery documents, and other files can remain attached to the customer or transaction. This gives authorized users the context behind the order.

  • Can SalesFlow control who can view prices and discounts?

    Yes. Role-based permissions can limit who may view, create, change, or approve sensitive sales information. Access can be configured according to an employee’s role, team, branch, or responsibility.

  • Is SIX SalesFlow suitable for wholesale and distribution companies?

    Yes. It supports customer-specific pricing, large order quantities, stock reservations, multi-warehouse availability, partial deliveries, backorders, picking, packing, invoicing, and repeat purchasing. These capabilities make it suitable for wholesale and B2B distribution.

  • Is SalesFlow suitable for manufacturers?

    Yes. A customer order can be connected with available finished goods, production demand, required materials, manufacturing progress, quality checks, delivery, and invoicing. Salespeople can follow the order without asking each department for separate updates.

  • Is SalesFlow suitable for service and project-based businesses?

    Yes. Accepted sales can continue into a service order or project instead of a warehouse delivery. The customer agreement, planned work, used materials, working time, costs, milestones, and invoice can remain connected.

  • Can a small business start with SalesFlow and add other modules later?

    Yes. A company can begin with SalesFlow and connect CustomerFlow, StockFlow, PurchaseFlow, FinanceFlow, or other SIX Flows as its requirements grow. Because the flows use shared information, the business does not need to maintain separate customer and order databases.

  • How long does a SalesFlow implementation take?

    The time depends on the number of users, sales stages, documents, approval rules, pricing methods, integrations, and data that must be migrated. A focused implementation can begin with the main quotation-to-order process and expand after employees are comfortable with it.

  • Can existing customer, product, and sales data be imported?

    Yes. Customer records, contacts, products, price lists, open quotations, orders, and other relevant information can be prepared and migrated. The data should be reviewed and cleaned before import to avoid bringing duplicate or outdated records into the new system.

  • Can SIX SalesFlow connect with other software?

    Yes. SIX ERP provides integration capabilities for exchanging information with websites, e-commerce platforms, accounting software, logistics providers, payment services, and other business applications. The exact integration depends on the external system and the information that must be shared.

  • How does SalesFlow reduce sales-order errors?

    SalesFlow reuses approved customer, product, price, stock, tax, and delivery information throughout the process. This reduces manual copying between spreadsheets, emails, quotations, orders, delivery documents, and invoices.

  • What is the main benefit of connecting sales with ERP?

    The main benefit is that every customer promise is connected to the resources required to fulfil it. Salespeople can see availability, purchasing, production, delivery, invoicing, and payment information while operations teams work from the same approved customer order.

  • What information does a customer order contain?

    A sales order keeps the customer, products, quantities, prices, discounts, delivery address, requested date, payment terms, delivery terms, documents and approvals together in one structured record. Teams get a reliable order record from initial confirmation through delivery, invoicing and final settlement.

  • Can we check stock before confirming a delivery date?

    Yes. SIX SalesFlow compares requested quantities with physical, available, reserved and expected stock before delivery is confirmed. When products are missing, you can identify whether they must be purchased, manufactured or transferred, so the customer receives a more realistic fulfillment date.

  • How does SalesFlow control prices, discounts and approvals?

    You can apply agreed price lists, customer-specific conditions, taxes and approved discounts. Exceptions are routed through the correct approval process before the order becomes a binding operational commitment.

  • How does SalesFlow prevent the same stock from being promised twice?

    SalesFlow allocates available inventory to the confirmed customer order, which prevents the same quantity from being promised elsewhere. Sales and warehouse teams see what is reserved, missing or ready for fulfillment.

  • How are orders prepared for picking, packing and delivery?

    Confirmed order quantities become reservations, controlled warehouse picklists, packing records and delivery records. Employees are guided to the correct products and storage locations, picked quantities are confirmed, and the order is prepared for accurate packing and dispatch.

  • Does SalesFlow support partial deliveries?

    Yes. SalesFlow tracks partial deliveries, remaining quantities and order status. Sales, warehouse, logistics and customer service teams see what has shipped, what remains open and what has been delivered.

  • How are invoices created in SalesFlow?

    Invoices are created from delivered products and completed order quantities, without entering the same information again. The connection between the sales order, delivery, prices, taxes, payment terms and the final financial transaction is preserved.

  • Can we monitor payment status and overdue invoices?

    Yes. SalesFlow tracks invoice due dates, open balances and recorded payments from the original sales process. Sales and finance teams use the same current information to identify overdue amounts and coordinate customer follow-up.

  • Are returns and credits recorded?

    Yes. SalesFlow preserves returns, credits and transaction history. Quotations, orders, responsible salespeople, deliveries, invoices, payments and related documents stay connected to the customer record, which gives authorized teams the full context for questions, service requests and future orders.

  • Can we measure sales performance?

    Yes. Every quotation and order is connected with the responsible salesperson, sales team or business unit. You can compare sales values, order volumes, customer activity and salesperson performance across products, periods and teams, and use transaction history to identify important customers and improve sales planning.

  • How can I see SalesFlow in action?

    with a SIX specialist and describe your order-to-cash process, so they can show how SalesFlow fits it.

  • Can SIX SalesFlow track individual salespeople and sales performance?

    Yes. Leads, opportunities, quotations, customer orders and completed sales can be connected with the responsible salesperson, team, branch or business unit. Management can review ownership, follow-up activity, order values, discounts, conversions and completed business using information from the actual sales process.

  • Can SIX SalesFlow follow our company’s existing sales process?

    Yes. The workflow can be configured around your order stages, responsibilities, approvals, pricing rules, documents and departmental handovers. This can include discount approval, estimates, proposals, pro forma documents, advance payments, partial deliveries, purchasing, manufacturing or project-based fulfillment.

  • What happens when an ordered product is not available?

    SIX SalesFlow checks current stock availability and existing reservations through SIX StockFlow. If goods are missing, the order can create demand for purchasing through SIX PurchaseFlow or production through SIX ManufacturingFlow. Salespeople can follow progress and provide customers with more reliable delivery information.

  • What stages of the sales process does SIX SalesFlow cover?

    SIX SalesFlow connects the process from customer requirements, estimates, proposals and quotations through order intake, fulfillment, delivery, invoicing, payment status and follow-up. When connected with SIX CustomerFlow, the process can begin even earlier with lead acquisition, qualification and opportunity management.