Integration
is the connection between systems or applications that allows them to exchange information or coordinate actions. For example, it can transfer orders from an online shop into a business management system.
Companies use integration when they need separate tools to work together. It can reduce manual transfers and keep information aligned. However, different data formats, system changes and failed connections need to be managed so records remain accurate.
An ERP system can integrate with payment services, sales channels, machines and specialist software. The connection can define which data moves, when it moves and which system owns each record. This helps the company keep useful tools while connecting them to its main operations.
