is the customer relationship management area of SIX ERP. It brings together leads, contacts, activities and sales opportunities so teams can follow the customer relationship from the first enquiry.
Companies use customer management tools to organise follow-ups and understand potential business. Shared records help colleagues continue a conversation with the right context. However, missed updates or unclear ownership can still leave opportunities without a next step.
SIX CustomerFlow connects customer information with the wider ERP process. A developing opportunity can lead into sales orders, projects, service work or production requirements. This helps the company carry customer details forward as interest becomes operational work.
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