Creating an ERP training schedule is perhaps the most essential part to a successful implementation. It requires careful planning and consideration to ensure that all employees have sufficient knowledge to use the platform efficiently.
When creating a training schedule, it's vital to consider the overall goals of the organization, as well as the specific needs of each department or job role. Additionally, the organization should consider any existing resources that can be used to provide training, such as books, online resources, and internal experts.
Define your goals - what do you want to achieve with ERP training?
ERP training is an essential tool in a business's ability to succeed and grow. Setting goals around this training is critical to ensure the maximum benefits can be achieved. Goals should define why ERP implementation is needed, how it will impact the business's current operations, what results are expected from the training, and in what timeframe these results are expected to be achieved. By setting clear goals for ERP training, businesses will have realistic expectations for their success and be able to measure their progress throughout the process. This will help keep costs down and maximize ROI for the organization.
Decide who needs to be trained - all employees or specific departments/teams.
When considering which employees should be trained, the best practice is to evaluate each department and team's unique needs and capabilities. Does the team need specialized tools or certifications to perform their responsibilities? Do they interact with customers, technology, or highly sensitive information in any way? Employees that require additional training should receive it to guarantee they are equipped with the necessary skill set. Furthermore, if a company wants to ensure each employee's performance meets certain standards, a comprehensive training program for all personnel may be the best option. Whether you opt for specific departments/teams or all employees, when considering who needs to be trained, proper assessment and planning will create an effective and efficient culture of collaboration throughout your organization.
Choose a training method - online, in-person, or a combination?
It can be challenging to decide which training is the best for any given situation. However, in many cases, combining both online and in-person training is often the most successful approach. Doing so allows employees to receive immediate feedback and guidance from a personal instructor while also allowing them to take their time and learn at their own pace through individualized web-based tutorials and resources. This type of blended training ensures that participants have comprehensive knowledge of their learning topics without sacrificing valuable face-to-face instruction or personalized attention.
Create a schedule - consider time constraints, budget, and other factors
Planning a schedule can feel like a daunting task, but it can be really rewarding with the right considerations. Whether you are looking to optimize your days for personal or professional reasons, it pays to take the time to allocate time for tasks properly. In order to make sure that you maximize efficiency, consider your available hours and resources and work within those parameters. By keeping a constant eye on budget limitations and other factors, such as travel time and time spent with family and friends, you will be able to create an optimal schedule that allows you to reach your goals while still enjoying life's other pleasures. Armed with this carefully crafted schedule, success will be sure to follow!
Promote the training - let employees know when and where it will be taking place
Proper training is essential when onboarding and maintaining staff, so it is vital to ensure your employees know when and where their next training class will take place. To ensure that everyone in the office understands the importance of being well-informed and prepared for upcoming training, consider sending out email or text reminders a week before it takes place. Additionally, consider posting physical reminders in common areas to reinforce the message. A successful training session starts with ensuring that your employees know the event and have plenty of time to prepare for it.
Follow up after training - check in with employees to see how they're doing
To ensure that employees retain the knowledge and best practices acquired during a training session, leaders must follow up with them after training. Employers should regularly check in with their newly trained staff to discuss how they're using their new skills and what questions they may have. This helps employees feel more confident in their abilities, while employers can identify potential confusion or misunderstandings before they manifest. Furthermore, employees appreciate the additional help and guidance even after the training has ended, creating an engaged and productive team.
These steps will help you create a successful ERP training program for your business. Remember that every company is different, so tailor each step to your unique needs and goals. And don't forget to promote the training--employees won't be able to participate if they don't know it's happening! By planning and implementing a quality ERP training program, you can ensure that your employees are knowledgeable and prepared to use the system effectively.
While implementing SIX ERP in your company, our experienced staff will assist you in training staff – and also manage the change required to lead to a successful ERP implementation.
About the author
Ovanes Harutyunan has always had a passion for dealing with people. After studying hospitality Management, he worked in the United Kingdom for several years and gained extensive experience in Management Training. He then found a new passion for IT and IT Sales, working in solutions sales for many years. Since 2022, Ovanes "Max" has been a sales and business development professional at SIX Management Services, focused on SME and Enterprise ERP systems.
In his free time, Ovanes likes being outdoors. He is a huge fan of Cuban culture and music and you can see him regularly dancing salsa with a massive smile on his face. Whenever he feels like slowing down, he enjoys listening to jazz, or visiting a theatre or cinema. Ovanes is also a foodie, enjoys cooking almost as much as eating.