• ERP Systems
  • 26.05.2023

ERP Acquisition: How to Prepare an RFQ to Buy the Right ERP Solution

Selecting the right vendor for your ERP integration

Dr. Andreas Maier
Dr. Andreas Maier
26.05.2023
ERP Acquisition: How to Prepare an RFQ to Buy the Right ERP Solution
“ You can have a cheap, fast or quality implementation, but you only get two. “

When your business grows, and you realize that you need an ERP solution, the next step is to start thinking about acquiring it. One of the first steps in this process is to create an RFQ (request for quotation). This document will help potential vendors understand your needs and allow them to submit a proposal that meets them. This article will walk you through the steps of creating an RFQ and show you what information should be included. 

What is an ERP solution, and why do businesses need them

An ERP, or enterprise resource planning, the solution is a software system that helps businesses manage their operations and activities in a streamlined way. This type of software is designed to provide better visibility into the business by consolidating data from multiple departments or processes into one system, which can be accessed from anywhere. This helps companies to save money and time by streamlining processes and providing better insights into their operations.

Here are some articles that help to understand ERPs: 

The process of acquiring an ERP solution

Acquiring an ERP solution involves several steps, from researching potential vendors to creating an RFQ. Here are the essential parts of this process: 

  1. Researching ERP vendors and solutions: You need to explore different ERP solutions and determine which ones meet your needs. This can include looking for reviews online, talking to vendors, and attending conferences or seminars.
  2. Creating an RFQ: Once you've identified potential solutions, you need to create an RFQ that outlines your specific requirements for the ERP solution. This document should include a list of features and functionalities you are looking for in the ERP system and any questions you have for the vendor.
  3. Evaluating proposals: Once you've received responses from vendors, you can assess them against your criteria to find the best fit for your business. This process should involve technical and financial evaluations of each proposal to ensure that you are getting the most value for your money.
  4. Negotiating: Once you've identified the solution that best meets your needs, you can negotiate with the vendor to get the best deal. This step is vital to ensure that both sides are getting a fair deal and will be happy with the agreement.

What is a Request for Quotation (RFQ)?

A Request for Quotation (RFQ) is a formal document that vendors submit to potential customers. It outlines the features and functionalities of an ERP solution, as well as any questions or requirements from the customer. The RFQ is also used by businesses to compare different solutions to find the one that best meets their needs. 

How to create an RFQ for an ERP solution

When creating an RFQ for an ERP solution, there are some critical pieces of information that you need to include. Here is a checklist to help you make the perfect RFQ: 

  • Project timeline: Outline the expected dates for when your project should be completed and any deadlines that vendors must meet to be considered.
  • Scope of work: Describe the scope of your project and what you expect from vendors to meet your objectives.
  • Contact details: Provide contact information for both parties, so it is easy to reach out if necessary.
  • Requirements: List any requirements or specifications the ERP solution must have to be considered.
  • Budget: Outline the budget you have set aside for the ERP solution and any applicable payment terms.
  • Questions: Include any specific questions you may have for the vendor regarding their solution or implementation process.

Once you've created your RFQ, it is essential to ensure that all vendors receive it and are given enough time to submit their proposals. This will ensure that you get the best possible solutions for your business and help you make an informed decision about the ERP solution you choose.  

By creating a comprehensive RFQ, businesses can ensure that they purchase the right ERP solution for their needs. With the right ERP solution, companies can more easily streamline processes and provide better insights into their operations.

What information should be included in an RFQ

When creating an RFQ for an ERP solution, it is essential to include the following information:  

  • The business's overall objectives for the ERP system
  • Specific requirements that the ERP system must meet
  • Business processes that will be affected by the ERP system and how they will change
  • Details of the company's current IT infrastructure and how it will be used to support the new ERP system
  • How the company plans to evaluate potential ERP solutions
  • Evaluation criteria that will be used to select the finalist(s)
  • A description of the company's governance structure and how it will approve/review/approve an ERP purchase
  • A timeline for when the RFQ should be completed
  • What scope of work is required
  • Contact details of the persons for questions and feedback
  • Budget requirements
  • Questions that you have and need to be answered

This is a pervasive list of RFQ items to prepare, but including all of this information in the RFQ will help create a clear and comprehensive picture of what the company is looking for in an ERP system. This will make it easier for vendors to respond accurately and provide competitive proposals that meet the company's needs. Additionally, it will allow you to compare easier, and you will know exactly what you are looking for. 

Tips for selecting the right ERP vendor

Once you have identified the ERP vendors that you want to include in your RFQ process, there are a few tips for selecting the right vendor for your needs:

  • Understand the license and maintenance fees. Get a firm understanding of what you will pay regarding license fees and ongoing maintenance costs.
  • Understand the vendor's industry experience. Ask questions about how long they have been working with ERP solutions and what kind of experience they have.
  • Look at customer references. Ask for customer references using the same ERP software and get their feedback on the vendor's performance.
  • Evaluate support offerings. Make sure you understand what kind of support the vendor offers and how they will respond in case of any issues.
  • Read contracts carefully. Before signing a contract, ensure you completely understand the terms and conditions.

By following these tips and preparing an RFQ with the necessary information, you can be confident that you are selecting the right ERP solution for your business. 

Final thoughts

Creating an RFQ for an ERP solution can seem daunting, but it is important to include all of the necessary information to get a clear picture of what the company is looking for in an ERP system. This will make it easier for vendors to respond accurately and provide competitive proposals that meet the company's needs. Additionally, by preparing an RFQ with the necessary information, businesses can be confident that they are selecting the right ERP solution for their needs. 

About the author
Dr. Andreas Maier

Andreas is a result-oriented CEO who brings nearly 30 years of experience gained in the high-tech industry. His experience ranges up to leading positions in Fortune 100 companies such as rentalcars.com (PCLN) or Intrasoft International, a leading EU based R&D software vendor. He holds a Ph.D. in Neural Networks from the University of Cologne, Germany. 

In the past Andreas has successfully founded and co-founded several startups among others XXL Cloud Inc., eShopLeasing Ltd, and WDS Consulting SA. His expertise is strongly focused on modern headless Commerce and the optimization of processes in IT ecosystems.

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